DIRS.INFO The most relevant business & tech news

Although my Platinum Card® from American Express charges a $695 annual fee, I find it saves me money. That's why it may be surprising to learn that one of my biggest travel game-changers involves spending money with a travel credit card. Like the 41% of Americans with a travel card, I use mine to save money on hotels, flights, and more. Although the $695 annual fee for my American Express Platinum Card seems steep at first glance, it's actually saved me money in the long run. My American Express Platinum Card gives me access to the Centurion LoungeI love enjoying delicious complimentary food in the Centurion Lounge.

Persons: I'm, it's, Emily Hart, Uber, Uber Cash, Cash Organizations: American Express, Uber, American, Disney, ESPN, The New York Times, Fine, Clear Plus, TSA, Saks, Saks Fifth Locations: Hulu, Waikiki, U.S

☆ Elon Musk and Jeff Bezos hang out with celebrities in Miami during the F1 Grand Prix weekend
▼ + stars: | 2024-05-05 | by ( Lauren Edmonds | ) www.businessinsider.com time to read: +3 min

The Miami Grand Prix took place this weekend. AdvertisementBillionaires mingled with athletes and celebrities this weekend during the Miami Grand Prix. The third-annual Miami Grand Prix officially kicked off on Friday, with racers like Max Verstappen and Daniel Ricciardo duking it out on the Miami International Autodrome. Alexander Tamargo/Getty ImagesElon Musk also made an appearance during the Miami Grand Prix weekend. Alexander Tamargo/Getty ImagesAlthough the Miami Grand Prix is a spectacle that draws F1 fans from all walks of life, it also helps boost the local economy.

Persons: Jeff Bezos, Elon Musk, —, Max Verstappen, Daniel Ricciardo duking, Tom Brady, Clive Rose, Page, Miami Mayor Francis Suarez, Alex Spiro, Jamie Saltar, Brady isn't, Bezos, Brady, Ken Griffin, Alexander Tamargo, Musk, Ken Griffins, Jared Kushner, Ivanka, Romain Maurice, Ivanka Trump, LeBron James, Patrick Mahomes Organizations: Miami, Prix, Elon, Service, Miami Grand Prix, Miami International, NFL, Sports Illustrated, Miami Mayor, Getty, Express, Citadel, Citadel Securities, Ivanka Trump, Los Angeles Lakers, Kansas City Chiefs, Athletic Locations: SoFlo, Miami, Bezos, Citadel, Chicago, South Florida, Miami , Florida

☆ American Express CEO explains how the company is attracting younger consumers
▼ + stars: | 2024-04-30 | by ( Julie Coleman | ) www.cnbc.com time to read: +1 min

American Express CEO Steve Squeri told CNBC's Jim Cramer on Tuesday how the company attracted more Millennial and Gen Z customers, saying the cohort made up 60% of new card acquisitions during the last quarter. Squeri said American Express realized that attracting younger clientele was a "key thing" for the company, so it was important to offer cards with a high enough value proposition for that group. Younger card holders create a greater "lifetime value" than older ones, as they will continue to use their American Express cards as they age, he added. "We used to go after them with a no-fee card, but a no-fee card didn't have a lot of benefits—that's why you pay no fee for it," Squeri said of Millennials and Gen Z. The younger customer base is also growing because more merchants accept American Express cards than in previous years, Squeri added.

Persons: Steve Squeri, CNBC's Jim Cramer, Squeri, Millennials, who's, Amex Organizations: American Express

Introduction to Business Credit Cards for Bad CreditA business credit card can be incredibly convenient for managing your business's financial transactions. Best Business Credit Cards for Bad CreditCapital One Spark 1% Classic† : Best overallBest overall Ramp Visa Corporate Card: Best for business toolsBest for business tools Bank of America Business Advantage Unlimited Cash Rewards Secured Business Credit Card : Best for building business creditBest for building business credit FNBO Business Edition® Secured Mastercard® Credit Card : Best for earning deposit interestBest for earning deposit interest Brex Card: Best for no personal guaranteeBad Credit Business Credit Card ReviewsIf you're considering a business credit card for bad credit, here's what you should know about the business cards that made our list. Bank of America Business Advantage Unlimited Cash Rewards Secured Business Credit CardBuilding your business credit is just as important as building your personal credit. Business Credit Cards for Bad Credit Frequently Asked QuestionsSearching for a small business credit card that addresses the needs of your business operations can be daunting. Why You Should Trust Us: How We Chose the Best Business Credit Cards for Bad CreditBusiness Insider's credit card team evaluated several factors to determine our list of best small business credit cards for bad credit.

Persons: we've, Slack, Chase, isn't, you'll, Bradstreet, cardholders Organizations: Business, Bank of America Business, Credit, Mastercard, Capital, American Express, Singapore Airlines, Emirates, Best, Bad Credit, Card, Bank of America, National Bank of Locations: Amex, National Bank of Omaha, Dun

Best 0% Intro APR Business Credit CardsU.S. Bank Business Triple Cash Rewards World Elite Mastercard® : Best overall for high rewards and long 0% intro APR: Best overall for high rewards and long 0% intro APR Ink Business Cash® Credit Card: Best welcome offerThe American Express Blue Business Cash™ Card: Best for easy rewardsThe Blue Business® Plus Credit Card from American Express: Best for flexible rewardsU.S. Bank Business Platinum Card: Best for balance transfersBank of America® Business Advantage Customized Cash Rewards Mastercard® credit card : Up to 5.25% cash back for Bank of America Preferred Rewards for Business customersCompare the Best 0% APR Business Credit CardsBest for generous cash back rewards and long 0% APR U.S. Bank Business Triple Cash Rewards World Elite Mastercard® Insider’s Rating Info icon Insider's Ratings are decided by our editorial team. Features to Look For in 0% APR Business Credit CardsThe best 0% APR business credit cards either offer generous terms for zero interest, or high rewards for spending on the credit card. 0% APR Business Credit Card Frequently Asked QuestionsDo 0% APR business credit cards exist? Yes, many 0% APR business credit cards allow balance transfers from other credit cards, including business cards. While using more of your available credit can impact your credit and credit score, this doesn't typically apply to business credit cards.

Persons: you'll, APRs, Cash, you've, You've, Cardholders, cardholders, They'll Organizations: Business Insider, U.S . Bank Business, Cash, Mastercard, Bank of America, Cards, Bank Business, American Express, Bank, of America, Rewards, EV, Ink, FDIC, Express, U.S . Bank, Business, U.S, Chase, . Bank, Chevron Locations: Chevron

☆ Help! Japan Airlines Downgraded Us From First Class and Skimped on the Refund.
▼ + stars: | 2024-04-04 | by ( Seth Kugel | ) www.nytimes.com time to read: +1 min

Dear Tripped Up,Last year, my husband and I splurged on round-trip first-class tickets on Japan Airlines from San Francisco to Tokyo for $13,474 each. On the same day, I also bought business class tickets for a couple who was traveling with us at $8,429 apiece. In September, Amex notified me that we had been downgraded to business class for the return flight. I contested this with Amex Travel, but they rejected our claim. All three airlines I contacted delayed, obfuscated or otherwise dillydallied before getting me answers, but let’s start with your travel agent, American Express.

Persons: Amex, Teri, I’ve, ”, Emily Vicker Organizations: Japan Airlines, American Express, Amex, British Airways Locations: San Francisco, Tokyo

The role of credit bureaus in credit card applicationsCredit bureaus play a pivotal role in the credit card application process. How credit bureau information influences approval decisionsCredit bureau information plays a pivotal role when financial institutions make credit decisions. Credit bureau reporting frequently asked questionsDo all banks use the same credit bureau for credit card applications? Even though the three credit bureaus score credit slightly differently, improving your credit habits will typically raise your score across the board. Our guide to the best credit cards for pre-approval can help you identify which credit cards you're most likely to be approved for.

Persons: you'll, Here's, TransUnion, Experian, Banks, Chase, —, cardholders, Discover's, Wells, Wells Fargo, Wells Fargo's, that's Organizations: Vantage, Bank, American Express, American Express American, Credit, Bank of America Bank of America, Bank of America, Chase Chase Bank, Chase, Capital, Citi Citi, Citi, Discover Discover Locations: Equifax, Transunion, Wells Fargo Wells, Experian, Wells, Chevron

☆ Bears thought Amex would fail. It did the opposite, says Jim Cramer
▼ + stars: | 2024-03-28 | by ( Jim Cramer | ) www.cnbc.com time to read: 1 min

Bears thought Amex would fail. It did the opposite, says Jim Cramer'Mad Money' host Jim Cramer breaks down the top performers in the Dow's first quarter.

Persons: Amex, Jim Cramer

Read previewAbout a year ago, I signed up for an American Express checking account. I canceled my American Express Rewards checking account just a year after opening. It came as a shock to me that it wasn't available with an Amex checking account and defeated a large purpose of opening this account. It was hard to deposit and transfer moneyAmerican Express makes it incredibly difficult to fund the Amex Rewards checking account. The APY wasn't competitiveBecause of its limited functionality, I ended up using my Amex Rewards checking account as a sort of savings account.

Persons: —, Bill Organizations: Service, Business, American, Express, American Express, Capital

Do Credit Card Points Expire? Credit Card Points Never ExpireUnlike many airline miles and hotel points, credit card points don't expire as long as you keep your account open and in good standing (meaning you continue to pay off your balances or communicate with the bank if you need any financial assistance). Here are the main credit card points currencies, along with the top credit card options for earning each of them:These transferable credit card points can be extremely valuable, not just because you have so many options for using them to book travel, but also because there are certain sweet spots you can use to your advantage. FAQsDo all credit card points expire? Check the terms and conditions of your credit card rewards program or contact your credit card issuer directly.

Persons: there's, Miles, you'll, that's Organizations: Business, Business †, Citi Prestige, Citi, Chase Sapphire Reserve, American Airlines, Capital, American, Marriott, Alaska Airlines, Apple Locations: Chase, Alaska, Chevron

☆ 3 pieces of investment advice from Warren Buffett's annual letter to Berkshire Hathaway shareholders
▼ + stars: | 2024-02-26 | by ( Katherine Tangalakis-Lippert | ) www.businessinsider.com time to read: +4 min

download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewWarren Buffett on Saturday released his annual letter to Berkshire Hathaway shareholders, offering subtle investment advice to readers who may be looking to grow their wealth the way the centibillionaire has. When you find a truly wonderful business, stick with it," Buffett writes. "Patience pays, and one wonderful business can offset the many mediocre decisions that are inevitable." Advertisement"One investment rule at Berkshire has not and will not change: Never risk permanent loss of capital.

Persons: —, Warren Buffett, Buffett, lauding, Bertie, Berkshire Hathaway, Coke, Patience Organizations: Service, Berkshire Hathaway, Business, Street Journal, Express, Berkshire, American Express Locations: Berkshire

Capital One plans to acquire Discover in an all-stock deal valued at $35.3 billion, pending approval. On Monday, Capital One Financial announced its plans to buy Discover Financial Services. Here's what you need to know about the deal and what it could mean for current Capital One and Discover customers. Capital One credit cards are part of the Visa and Mastercard credit card networks. The Wall Street Journal reports that Capital One is planning to switch some of its credit cards to the Discover network.

Persons: —, Simon Blanchard, Alvin Carlos Organizations: Discover, Service, Financial, Discover Financial Services, Capital, Visa, Mastercard, Georgetown University's McDonough School of Business, Street Journal, CFA, CFP, District Capital Management

Amazon Business Prime Card OverviewThe Amazon Business Prime Card is ideal for business owners who frequently make Amazon or Whole Foods purchases and already have a Business Prime membership. Amazon Business Prime Card RewardsWelcome OfferNew Amazon Business Prime Card cardholders receive a $125 Amazon Gift Card upon approval, equivalent to the 5% rewards you'd earn from spending $2,500 in eligible Amazon purchases. Amazon Business Prime Card Benefits and FeaturesThe Amazon Business Prime Card includes a number of tools designed to simplify small business management. Amazon Business Prime Card Annual Fee and Other CostsThe Amazon Business Prime Card card doesn't have an annual fee, but you need a personal or business Amazon Prime membership to be approved. When looking at the Amazon Business Prime Card, we considered several criteria including:Rewards — The Amazon Business Prime Card earns 5% back on eligible Amazon Purchases.

Persons: cardholders, Amex, You'll, Finance Insider's, it's Organizations: Business, Amazon, Prime, Amazon Business, Foods, Business Prime American Express, Amazon Business Prime Card, Amazon Business American, Business Prime Card, Web Services, Amazon Business Prime, American, QuickBooks, Business Prime, Finance, Chase, Amazon Prime

☆ Thursday analyst calls: Disney draws praise for earnings, AmEx gets downgrade
▼ + stars: | 2024-02-08 | by ( Brian Evans | ) www.cnbc.com time to read: +6 min

Morgan Stanley's $47 per share price target on Ally Financial implies nearly 32% upside from Wednesday's $35.68 close. The analyst reiterated an overweight rating on Disney stock alongside a $110 per share price target, or about 11% upside moving forward. Feldman his buy rating on Disney and a $120 per share price target, implying more than 21% ahead. Bank of America also reiterated a buy rating on Disney stock, and stood by its $110 per share price target. Shares have outperformed peers thanks to a strong revenue and earnings per share outlook in the company's fourth-quarter earnings report.

Persons: Morgan Stanley, Morgan Stanley's, Jeffrey Adelson, Michael Rhodes, Adelson, — Brian Evans, Goldman Sachs, Eric Sheridan, Brian Evans, Disney's, Disney, Benjamin Swinburne, Brett Feldman, Feldman, Jessica Reif Ehrlich Organizations: CNBC, American, Ally, Discover Financial, Wall, Disney, Epic, Bank of America, American Express Locations: Roblox

Compare the Top Business Travel Credit CardsBest business credit card overall for most small business owners Ink Business Preferred® Credit Card Apply now lock icon An icon in the shape of lock. Best Business Travel Credit Cards of FebruaryInk Business Preferred® Credit Card : Best business credit card overallBest business credit card overall The Business Platinum Card® from American Express : Best business credit card for premium benefitsBest business credit card for premium benefits Capital One Venture X Business Card† : Best business credit card for high spendersBest business credit card for high spenders The Blue Business® Plus Credit Card from American Express : Best business credit card for unlimited flat-rate Amex Membership RewardsBest business credit card for unlimited flat-rate Amex Membership Rewards Ink Business Cash® Credit Card : Best business credit card for unlimited flat-rate cashback or Chase Ultimate Rewards®Best business credit card for unlimited flat-rate cashback or Chase Ultimate Rewards® American Express® Business Gold Card : Best business credit card for 4x Amex Membership Rewards categoriesBest business credit card for 4x Amex Membership Rewards categories Capital One Spark Miles Select for Business† : Best business credit card for unlimited flat-rate Capital One milesBusiness Travel Credit Card ReviewsBest business credit card overall: Ink Business Preferred® Credit CardThe Ink Business Preferred® Credit Card is a fantastic jack-of-all-trades business credit card for many small business owners. Best business credit card for high spenders: Capital One Venture X Business Card†The Capital One Venture X Business Card† is a newcomer on the business credit card scene that heavily rewards big spenders. Best business credit card for unlimited flat-rate cashback or Chase Ultimate Rewards®: Ink Business Cash® Credit CardThe Ink Business Cash® Credit Card is a no-annual-fee business credit card that earns generous cash back on business-related categories while providing useful perks such as purchase and extended warranty protection. Best Business Travel Credit Cards Frequently Asked QuestionsWhat is the best business credit card for travel rewards?

Persons: You've, It's, You'll, We'll, you'll Organizations: Business, Venture, Business †, you've, Ink, Chase Travel, FDIC, Express, American Express, Dell Technologies, Adobe, American, Capital, One, Amex, FedEx, Grubhub, Supply, Walmart, Best, Dell, Air Canada Aeroplan, British Airways Executive Club, Marriott Bonvoy, Chase, Finance, — Locations: AmexTravel.com, U.S, Chevron

NEW YORK (AP) — American Express rolled out several updates to its Delta SkyMiles credit cards Thursday that will give additional benefits to users, part of efforts to soothe sore Delta Air Lines customers who have considered abandoning the airline after last year’s SkyMiles loyalty fiasco. AmEx customers get access to Delta's airport lounges and are able to transfer their Membership Rewards points to Delta, among other benefits. To give a sense of scale, Delta CEO Ed Bastion told investors in June that roughly 1% of the entire U.S. economy is spend on Delta's credit cards. So, when Delta made alterations to its SkyMiles loyalty program last year, it was largely seen by Delta customers as a watering down of its program, and it caused turbulence between the two companies. Part of those changes required Delta customers to spend large sums of money on airfare or on the Delta credit card to be given elite status on the airline.

Persons: AmEx, Delta, it's, Ed Bastion, Bastion, “, Howard Grosfield Organizations: Delta, Air Lines, New, Delta Air Lines, American Express, U.S . Consumer Services Locations: New York, Delta, Hawaii , Alaska, Mexico, Caribbean, Central America, Atlanta, AmEx

Our experts answer readers' credit card questions and write unbiased product reviews (here's how we assess credit cards). Annual fees increase between 18% to 52% on six consumer and business Delta SkyMiles credit cards. American Express and Delta Air Lines increased annual fees across their co-branded airline credit cards today for consumer and business credit cards alike. Delta SkyMiles® Platinum American Express Card, Delta SkyMiles® Platinum Business American Express Card, Delta SkyMiles® Reserve American Express Card, and Delta SkyMiles® Reserve Business American Express Card cardholders will receive $2,500 Medallion Qualifying Dollars (MQDs) every qualifying year, beginning February 1, which will give them a jumpstart toward earning Delta status each year. Delta SkyMiles® Platinum Business American Express Card and Delta SkyMiles® Reserve Business American Express Card cardholders can now spend above their credit limit, albeit within a certain undisclosed extent.

Persons: Resy, Katherine Fan, I've, Guy, NerdWallet, I'm, you'll, Read Organizations: Delta, American Express, Delta Air Lines, Delta SkyMiles, Delta SkyMiles ®, Express, Finance, Business, Forbes, USA, Austin American, Statesman, Associated Press, Google, MSN, University of Texas Locations: Hawaii , Alaska, Mexico, Caribbean, Central America, delta.com, Delta, Austin, Southwest, Texas, Taiwan, New York City

☆ Amex has the best technicals among credit cards, says Grasso Global CEO
▼ + stars: | 2024-01-26 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailAmex has the best technicals among credit cards, says Grasso Global CEOSteve Grasso, Grasso Global CEO, joins 'Power Lunch' to discuss trading credit card stocks as the sector gains momentum.

Persons: Amex, Grasso, Steve Grasso Organizations: Grasso Global

Find the Chase Sapphire Lounge post-security in JFK's Terminal 4, open from 5 a.m. to 11 p.m. Read our Chase Sapphire Reserve credit card review and other best credit cards for airport lounge access. Access the Chase Sapphire Lounge JFKLocation and hoursThe Chase Sapphire Lounge by The Club with Etihad Airways is located in Terminal 4, post-security on the mezzanine level above Gate A2. Chase also operates Sapphire Lounges in Hong Kong, Boston and New York's LaGuardia, as well as a scaled-down Chase Sapphire Terrace in Austin. Our Chase Sapphire Lounge guide reviews these locations, lists future planned locations, and tells you how to get into each lounge for free.

Persons: Chase, —, John F, Angela Sun, Chris Dong Here's, cardholders, Sapphire Burger, Lamb, — Chase, Joe Coffee, LaGuardia, You'll Organizations: JFK's, Etihad Airways, JFK, Etihad, Chase Sapphire Reserve, Service, The Club, Kennedy International Airport, LaGuardia, JPMorgan Chase Art, Chase Sapphire, China Airlines, Delta Air Lines, Emirates, KLM, Singapore Airlines, Virgin Atlantic, American, Chase Chase, Sapphire, New York's LaGuardia, Chase, Passengers, romesco, New, TSA, FDIC Locations: JFK, New York, Abu Dhabi, Aeromexico, Air India, China, LATAM, U.S, Hong Kong, Boston, Austin, New York City

☆ Delta Air Lines CEO Ed Bastian on Amex partnership, business travel and 2024 outlook
▼ + stars: | 2024-01-19 | by ( ) www.cnbc.com time to read: 1 min

In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailDelta Air Lines CEO Ed Bastian on Amex partnership, business travel and 2024 outlookDelta Air Lines CEO Ed Bastian joins 'Squawk Box' to discuss the airline's partnership with American Express, the state of air travel, business travel, 2024 outlook, Boeing's quality control issues, and more.

Persons: Ed Bastian Organizations: Air, Delta Air, American Express

☆ Will air fares remain high in 2024? Here's what experts say
▼ + stars: | 2024-01-08 | by ( Monica Pitrelli | Jonathan Delise | ) www.cnbc.com time to read: +5 min

"After recent rises in fares, we should expect a modest price correction in some markets in 2024, although underlying pricing should generally remain strong," it said. However, Amex GBT's "Air Monitor 2024" is expecting only international airfares to drop in 2024 — notably for flights between North America and Asia. BCD Travel Travel Market Report 2024 OutlookTravelers in the U.S. may see some savings. The travel company Hopper expects fares in the U.S. to drop — at least for the first six months, according to its "2024 Travel Outlook" report. However, IATA also stated that the industry faces considerable challenges, from customer competition and high operating costs to government regulations.

Persons: Amex, —, Hopper, John Grant, Who's, Willie Walsh Organizations: International Air Transport Association, Global, GBT Consulting, FCM, Travel, GBT's Air Locations: Asia, North America, U.S, Europe, Ukraine, Gaza, Pacific, India, China, America, Mexico Africa

Our experts answer readers' credit card questions and write unbiased product reviews (here's how we assess credit cards). Review: Wells Fargo Active Cash card reviewInk Business Cash® Credit CardBest for office supplies Ink Business Cash® Credit Card Apply now lock icon An icon in the shape of lock. The Capital One Venture X Rewards Credit Card is a premium travel credit card that earns 2 Capital One miles per dollar on most purchases. Excellent, Good, Fair Pros Check mark icon A check mark. Annual Fee $0 Intro APR N/A Regular APR 20.49% Variable Intro Offer N/A Recommended Credit Excellent Pros Check mark icon A check mark.

Persons: Chase, —, takeout, cardholders, Cash, you'll, American Express cardholders, Wells, you've, It's, You'll, doesn't, Amex Organizations: Business, Citi, Bank, Amazon.com, Foods, Chase Travel, Amazon, Visa, FDIC, Chase, PayPal, American Express, Express, Disney, ESPN, Wells, Ink, Capital, One, Air, Turkish Airlines, Wyndham, Wholefoods, Card, Citi Best, EV, Costco, Costco.com, Cash, Cashback, Amex, Dell Locations: U.S, Hulu, Wells, Air Canada

☆ American Express's Monique Herena on 2024: Don't let your ego get in the way of embracing change
▼ + stars: | 2024-01-03 | by ( Josée Rose | ) www.businessinsider.com time to read: +6 min

download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewThe last few years haven't been without challenges, but there have been great opportunities to learn as well, Monique Herena told Business Insider. "I focus on helping people develop to be at their best, and serve our customers and consumers," Herena explained. AdvertisementHerena's insights are part of Business Insider's leadership package "Looking Ahead 2024," which digs into vision, strategy, and challenges across corporate America. Besides the flexible work model, there were several learning and development programs.

Persons: —, haven't, Monique Herena, Herena, she's, Stephen Squeri's, — there's Organizations: Service, Business, American Express Locations: America

☆ Employee burnout at AWS is reminiscent of another top firm's push to get bigger
▼ + stars: | 2023-11-30 | by ( Dan Defrancesco | ) www.businessinsider.com time to read: +6 min

AdvertisementIn today's big story, we're looking at the growing tension at AWS with rising employee burnout. Just like OpenAI's ChatGPT or Google's Bard, Amazon Q is a generative AI chatbot users can talk to like a human. Amazon Web Services, which developed Amazon Q, announced the new product under the fanfare of its annual event in Las Vegas, AWS re:Invent. Business Insider's Eugene Kim, our resident Amazon expert, has a report on the growing tension and burnout among AWS employees. Jon Krause for InsiderThe burnout at AWS reminds me of another company at the top of its field facing turmoil: Goldman Sachs.

Persons: —, you've, Taylor, Pena Popo, Noah Berger, Bard, Insider's Eugene Kim, ChatGPT, Jon Krause, Goldman Sachs, Goldman, David Solomon, haven't, BI's Dakin Campbell, Bethany McLean, Goldman aren't, Goldman's, Sylvain Gaboury, Patrick McMullan, Slaven, The New York Times Elon Musk, Tesla, They've, Joe Santagato, Elon Musk, Drazen, Dan DeFrancesco, Naga Siu, Hallam Bullock, Lisa Ryan Organizations: Spotify, Getty, Web Services, Microsoft, Goldman, Slaven, The New York Times, Amazon, Business, American Express, Federal, Paris, Paralympic, Kroger, Dell Locations: Las Vegas, Austin , Texas, New York City, San Diego, London, New York

☆ A sales practice at American Express is under scrutiny. Here's what we know about the investigation.
▼ + stars: | 2023-11-29 | by ( Dakin Campbell | ) www.businessinsider.com time to read: +12 min

It's not clear how much scrutiny the company is under for management's role in developing and training employees to sell the product. Subpoenas are issued to compel parties such as company executives and employees, or former employees, to appear for interviews or turn over documents. In July, the OCC assessed a $15 million civil penalty against American Express National Bank. The IRS is also involvedBrooklyn attorneys are coordinating their criminal investigation alongside the IRS's criminal-investigation unit, the people BI spoke with said. Sinking morale among some sales employeesThe investigations are taking a toll on Amex's results-driven culture, current and former sales employees told BI, because compliance staff have gotten more involved in the sales process.

Persons: Amex, hadn't, salespeople, It's, Adam Isserlis, Isserlis, John Marzulli, Brian Morris, Hiral Mehta, Morris, Boies, Boies Schiller Flexner, Seth DuCharme, Charles Blazer, he's, Mehta, Hiral, Brian Organizations: American Express, Business, Justice, New York State Department of Financial Services, BI, Brooklyn, Eastern, of, OCC, American Express National Bank, Consumer Financial, Justice Department, Department of Financial Services, Department of Justice, IRS, Federal Deposit Insurance Corp, FDIC's, Government, Costco, Securities, Eastern District, Department of Homeland Security, Boies Schiller, FIFA, Taco Bell Locations: Brooklyn , New York, of New York, Eastern, Brooklyn

Search resuls for: "Amex"

25 mentions found